Total Magazine Service
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Total Magazine Service Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Total Magazine Service has 1.6 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Perhaps lower price.
Cons: Fraud, Lowest rating possible fraud, Continues to stack subscriptions onto subscriptions.Recent recommendations regarding this business are as follows: "don't do business with them", "Stay away!", "Block calls, warn your elderly relatives.", "Order direct from publisher", "Stay away from this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Total Magazine Service has 1.6 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Perhaps lower price.
Cons: Fraud, Lowest rating possible fraud, Continues to stack subscriptions onto subscriptions.Recent recommendations regarding this business are as follows: "don't do business with them", "Stay away!", "Block calls, warn your elderly relatives.", "Order direct from publisher", "Stay away from this company".
Most users ask Total Magazine Service for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Top Total Magazine Service Reviews
"Forwarded my mail and haven't received any magazines"
The lady I spoke to was helpful and said she would look into it and call me in a few days. She also suggested I call the post office
"Magazine not being renewed"
They called and requested me to renew People and TV guide magazines with them back in June... My TV guide subscription has expired, it hasn't been renewed and...
Richmond, Virginia
Not getting magazines
Sioux Falls, South Dakota
Magazine not being renewed
User's recommendation: don't do business with them
Portland, Oregon
I wouldn't do business with them again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chattanooga, Tennessee
Cancel subscription
Brooklyn, New York
REPEATEDLY CALLING AND HARRASSING
User's recommendation: Stay away!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Colorado Springs, Colorado
What's your problem, some times I get the magazine on time and than it is always late or not at all, other than this I like your service sometimes.
It hasn't developed at all, no magazines, missing one from the 9th and this week also. This is not good, as I have paid for entire year.
Wilkes Barre, Pennsylvania
Scammed my elderly 93 year old aunt
User's recommendation: Block calls, warn your elderly relatives.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Erie, Pennsylvania
Stay away
still in dispute with credit card
- Perhaps lower price
- Continues to stack subscriptions onto subscriptions
Preferred solution: Full refund
User's recommendation: Order direct from publisher
Lakeland, Florida
Liars Cheats and Thieves
When I called the company last week, I inquired about my mother's TV Guide subscription. A rep from Total claimed she had renewed it in August of last year.
The company contacted my mother about the renewal via phone, and she paid via her credit card to extend the subscription for one year. But, the magazine stopped being delivered in Nov. of last year. TV Guide confirmed with me that no renewal was purchased.
It seems that Total pocketed the money. My mother may have been overcharged for other subscriptions totaling thousands of dollars. This is credit card theft and fraud and an all too common experience that customers of Total have complained about on this site and others. The two people that I talked with at the company were very evasive.
They both said they would get back to me in a couple of days, but they never did. They lied to me. My mother is entitled to a refund. One person was belligerent and verbally abusive when I asked her questions concerning my mother's TV Guide subscription.
She was really nasty, and her unwillingness to listen let me know in no uncertain terms that she did not care about customers. She constantly talked over me and yelled at me. When I mentioned to her that there were numerous complaints about Total online, she told me that all the complaints had been resolved. That was another lie.
The company does not have a website. It does not send out confirmation notices for the phone orders it claims to execute, and it does not disclose its physical address. The address that it states online is a UPS store. It hides.
It conceals.
In my opinion, these people are liars, cheats, and thieves. They prey upon the elderly and should be prosecuted for their crimes and put out of business.
User's recommendation: Stay away from this company
Anchorage, Alaska
Cancelling subscription
Orlando, Florida
They harass small businesses. After we said please don’t call they continued to call and harass my front desk staff.
Forwarded my mail and haven't received any magazines
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Price
- Fraud
- Lowest rating possible fraud
Preferred solution: Price reduction
User's recommendation: Stay away from this company
Houston, Texas
Duplicate copies - help from TMS
Preferred solution: Deliver product or service ordered
User's recommendation: avoid this business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel subscription
Preferred solution: Full refund
Lancaster, Pennsylvania
Cancel subscription
User's recommendation: Check around. Avoid this company
Companies Similar to Total Magazine Service
Magazine Service Center
“Magazines was order in May; 2 of magazines arrived in July. Need to cancel order for refund. Never use...“
NewSub Magazine Services
“Received a notice that I am being charged for HGTV and Real Simple magazines which I do not receive.“
Magazine Outlet
“I paid for a renewal in Sept. 2022 through Magazine Outlet, and was still getting a bill frm Motor...“
Psychology Today
“I had a therapy session with a therapist.I picked from psychology today and she went in great detail...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.